“Civility is claiming and caring for one’s identity, needs and beliefs without degrading someone else’s in the process.” …and it begins with us.
Civility is about more than merely being polite, although being polite is an excellent start. Civility fosters a deep self-awareness, even as it is characterized by true respect for others. Civility requires the extremely hard work of staying present even with those with whom we have deep-rooted and perhaps fierce disagreements. It is about constantly being open to hear, to learn, to teach and to change. It seeks common ground as a beginning point for dialogue when differences occur, while at the same time recognizes that differences are enriching. It is patience, grace, and strength of character.”
From Insititute for Civility website.